Atlassian course

Course in Jira for new users, advanced users and administrators

Learn how to foster effective collaboration and teamwork in Jira. Our courses provide a solid foundation for understanding Jira and promote best practices for both large projects and small tasks.

Whether you choose on-site classroom training, virtual in-house training, or our public online courses, you’ll benefit from expert guidance from our certified consultants. They’ll share countless tips and tricks to help you get the most out of Jira.

Jira for New Users

Typical attendants: Basic/New users
Duration: 1/2 day

This course is designed for those who want to learn more about Jira’s basic features. Whether you’re new to a team that uses Jira or your team is just starting to use it as a project management tool, this course will provide you with a solid foundation. You’ll gain a thorough understanding of how Jira works and learn best practices to help you become more efficient in your project work.

Course content

After completing this course, you’ll feel confident using Jira in your daily work. You’ll learn how to find issues and collaborate with your colleagues on tasks. Through hands-on exercises, you’ll gain the practical skills you need to become a proficient Jira user.

  • Establish general basic knowledge of basic Jira functionality: case types, screens, fields, workflow
  • Establish general knowledge and use of KanBan and Scrum boards
  • How to get rid of work tasks: Put responsible people on tasks, Update cases, Interaction with comments
  • Search in Jira – basic search
  • Use dashboards to get an overview

Jira for Advanced Users

Typical attendants: Experienced Jira-users wanting advanced knowledge about configuration
Duration: 1/2 day

Jira for Advanced Users is designed for those who have some experience with Jira but want to learn more about project management. This course provides a deep dive into how project functionalities are interconnected. With insights into creating and configuring new projects, as well as best practices, you’ll gain the knowledge to tailor your Jira projects to meet your team’s specific needs.

Course content

Upon completing this course, you’ll feel confident taking on the role of a project or team lead. You’ll know how to leverage advanced Jira features tailored to your project or team’s specific needs. Through hands-on exercises, you’ll gain the practical skills necessary to effectively manage your projects in Jira.

  • Best practice in configuration of projects: Case types, Screenshots, Custom fields, Workflow
  • Advanced search with JQL including functions, date fields and case statuses
  • Configuration of dashboards for project or team
  • Configuration of scrum and kanban boards
  • Understand and define the need for notifications: Subscription to filters
  • Manage users into project roles, implications for user rights and access
  • Reports

Jira for Administrators

Typical attendants: Experienced Jira-users that is functioning as a Jira-administrator in their respective firm.
Duration: 1 day

Jira for Administrators is designed for experienced Jira users who want to delve deeper into Jira configuration. This course provides a comprehensive overview of how Jira’s building blocks, including schemes, workflows, issue types, fields, screens, and roles, work together. With insights into how these components connect and best practices for configuration, you’ll gain the knowledge to tailor Jira to your organization’s specific needs.

Course content

Upon completion of this course, you’ll have a deep understanding of how to configure Jira projects based on best practices. You’ll learn which customizations are necessary, possible, and should be avoided to ensure a future-proof and maintainable Jira instance.

You’ll gain detailed knowledge of user groups, project roles, and how to manage user permissions in Jira. Through hands-on exercises, you’ll develop the skills to create a user-friendly Jira setup tailored to your organization’s specific needs.

  • In-depth knowledge and practical tasks with all building blocks in Jira: Case types and how to establish new ones, Screenshots and how to establish new ones. Including workflow screenshots, Creating custom fields, Workflow, simple and advanced. Implications for project managers and end users
  • Development processes and how to connect these to case types, case statuses and workflow
  • How to establish new Jira projects, when and how to establish cross-functional reuse
  • Field configuration: Priority schemes, Global roles and groups, how to assign users to these
  • Establish access setups and issue security setups (issue security schemes)
  • Establish a notification form adapted to your company
  • Best practices for effective maintenance of Jira to ensure good performance

Want to know more?

Contact us for a non-binding conversation about
how we can help you.

Preben Huseby

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