Home Latest news from Computas Opus Atlassian announces Opsgenie end of sale and support – Here’s what you need to know

Atlassian announces Opsgenie end of sale and support – Here’s what you need to know

Atlassian is announcing the end of support for Opsgenie, effective April 5th, 2027. Starting on that date, Opsgenie will shut down, and will no longer be accessible. Atlassian has been building Opsgenie’s best capabilities into Jira Service Management (JSM) and Compass, creating a more unified and powerful operations platform. This change will help teams reduce tool sprawl, streamline workflows, and bring Dev and IT teams closer together.

Man sitting in front of laptop

Key dates & what’s changing

📢 March 4, 2025 – Public announcement & customer notifications begin.

⛔ June 4, 2025 – End of Sale: No new purchases or trials, but renewals are still allowed.

🚫 April 5, 2027 – End of Support: Opsgenie access ends, and all unmigrated data will be deleted.

Why is this happening?

The way companies manage alerts and incidents has evolved – standalone tools like Opsgenie are now part of broader ITSM and DevOps solutions. By integrating these capabilities into Jira Service Management and Compass, Atlassian is ensuring customers have a more complete and efficient approach to incident response.

Your migration options

✅ Jira Service Management – Ideal for teams needing a full-service ITSM solution with incident management, change tracking, and automation.
✅ Compass – Best for DevOps teams focused on alerting, on-call management, and tracking software components.

What to expect and next steps

📩 Customers will receive personalized migration recommendations via email.

🔄 A migration tool will automate the process and help transfer data seamlessly.

🎯 Eligible customers may receive discounts based on their migration path.

We can help you prepare for the transition

If you were considering or assessing Opsgenie and your team needs incident management, on-call scheduling, and alerting there’s no need to wait – Jira Service Management already offers these capabilities. You can start using Jira Service Management today to streamline operations, improve response times, and take full advantage of its powerful incident management, on-call scheduling, and alerting capabilities.

Do you need guidance on the best path forward? Contact us for expert advice on choosing the right solution, planning your migration, or getting started with Jira Service Management or Compass.

Want to know more?

Contact us for a non-binding conversation about
how we can help you.

Preben Huseby

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