Atlassian’s annual Team ’25 conference brought exciting news and updates that will significantly impact how users interact with the company’s products. From AI technology and new collaboration services to major platform enhancements, there are plenty of reasons to stay tuned for the upcoming changes.
1. Rovo for all: AI technology across Atlassian products
Atlassian’s AI technology, Rovo, is now becoming available to more users. This includes customers with Standard, Premium, or Enterprise Cloud subscriptions for Jira, Confluence, Jira Service Management, and Teamwork Collection (TWC). The rollout will be phased, with Enterprise and Premium customers in the following months, followed by Standard customers later in the year.
Rovo is designed to make AI accessible to all teams, enabling improved decision-making and streamlined workflows. This means teams can work more efficiently, leveraging AI to automate routine tasks and enhance project management.
- Rovo for everyone: Rovo Search, Chat, and Agent creation will be available to all Jira and Confluence Premium and Enterprise customers. AI is an integral part of how teams work.
- 50 new Rovo connectors
- Rovo Dev agents: AI native software development with Rovo Dev Agents : Jira ticket to code directly. Code plans, generate code and peer review
2. Terminology changes: What does this mean?
Starting April 10, 2025, Atlassian will shift its terminology from “products” to “apps”. This strategic transition represents a more integrated portfolio of apps that work across Atlassian’s Cloud platform – through the Teamwork Graph, a shared data layer.
3. Teamwork Collection (TWC)
Teamwork Collection is a new suite of collaboration tools that integrates Jira, Confluence, Loom, and Rovo AI. This package is designed to eliminate silos and improve teamwork, offering features like:
- Jira: Project planning and tracking.
- Confluence: Knowledge sharing and collaboration.
- Loom: Video communication.
- Rovo: AI for decision-making.
TWC is aimed at streamlining workflows and enhancing team collaboration.
4. Strategy Collection: Tools for enterprise strategy
Atlassian also launched a new collection called the “Strategy Collection,” specifically designed for larger enterprises. This collection includes apps like Focus, Talent, and Jira Align, which help organizations set and operationalize their strategies. It provides better visibility into goals, work, people, and finances.
Jira Align customers who have purchased Focus and Jira Align before April will receive these apps at no extra cost.
5. Enhancements to the Atlassian Cloud Platform
Atlassian has made significant improvements to its Cloud platform, including new deployment options like Isolated Cloud and Government Cloud – addressing for now the US Government sector only. These options provide more secure and flexible solutions for customers with strict security and compliance requirements.
6. Global navigation: An improved user experience
A new global navigation experience across Jira, Confluence, and other Atlassian products will make it easier for users to navigate between tools. This feature, which started rolling out in March 2025, will be generally available between April and July 2025.
7. Atlassian Home – Dashboards
Atlassian Home will feature new flexible reporting dashboards, allowing users to create charts and reports using data from all Atlassian products. This will be available to all Jira, Jira Service Management, and Confluence customers after the open beta.
8. Loom AI:
We’re getting meeting transcription, custom video generation, automatic bug creation and more in one of Atlassian’s fastest growing products.
9. Service Management: AI-driven enhancements
Jira Service Management is receiving several AI-driven features, including support for employees, incident management, and HR Service Management (HRSM) capabilities. These enhancements are designed to make it easier for support, operations, and HR teams to deliver exceptional service experiences.
- AI Powered Employee support: Service anywhere – Virtual Service Agents are now available in Slack, MS Teams, Email, Help Centre and also in Rovo Chat.
- AI-powered support: GenAI knowledge article creation, AI suggestions panel for support, Service triage agent
- HR Service Management: From onboarding to off-boarding, and everything in between, high-velocity HR teams look to Jira Service Management to collaborate on one platform.
- Customer Service Management: A new app, now in closed beta. Unify your teams on one customer service platform to deliver faster, more personalized support. Connect the dots with AI that has the full picture of your org’s data. Join the waitlist today.
How the updates from Team ‘25 affects Atlassian users
For Atlassian users, these changes open up exciting opportunities to enhance productivity and collaboration. From AI technology like Rovo to a more connected app experience, these updates will offer both small and large organizations new ways to work more efficiently. Users should stay tuned for the upcoming rollouts and consider how they can take advantage of the new features and tools that will be made available.
The coming months will bring more details, but it is clear that Atlassian aims to make its products more interconnected and accessible to all types of organizations.
Atlassian’s Team ’25 marks another key step in the evolution of modern teamwork and intelligent collaboration. They are investing in smarter, more connected tools that truly understand how teams work today. I’m especially excited about what Rovo, the new Collections and Service Management additions will unlock for our customers.
Irina Bulf, Business Development & Partnerships Manager at Computas Opus
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